Disclosure Statement — (Privacy Statement)
Last updated: October 2019
Web Value GmbH together with its subsidiaries and affiliates (“Valutico”, «us», «we», or «our») operates the Valutico valuation platform (hereinafter referred to as the «Service»).
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
1. Types of Data Collected
a. Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you («Personal Data»). Personal information may include, but is not limited to:
Types of personal information. Why we collect it
Billing Information. To maintain your account with us.
Contact details including name, telephone numbers, email address and postal address. To respond to correspondence and enquiries you send us. In some cases, to gather information needed to provide products and services requested by you or your employer. To obtain your feedback regarding our products and services.
User credentials including name, email address and personal information you provide to us in a profile, IP address. To set up and maintain your user account. To monitor and enforce compliance with our contractual terms.
Employer and employment information such as job title, function, seniority, department, and the address/country/ city of your office. To manage your individual user account which is covered by a corporate account of one of Valutico’s corporate customers, for instance, the corporate account of your employer.
Your preferences and interests, for instance which newsletters you would like to be subscribed to or what markets you are interested in. To enable us to send you tailored information on our products and services across our divisions that may be of interest to you.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting us.
b. Usage Data
We may also collect information on how the Service is accessed and used («Usage Data»). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
c. Tracking & Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies such as beacons, tags and scripts are also used to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
2. Use of Data
Valutico uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
3. GDPR Compliance
Valutico may process your Personal Data because:
We need to perform a contract with you
You have given us permission to do so
The processing is in our legitimate interests and it is not overridden by your rights
To comply with the law
4. Retention of Data
Valutico will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
5. Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
6. Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, Valutico may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Valutico may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of Valutico
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
You can subscribe to our newsletter via our website. For this purpose we need your email address and your declaration that you agree to receive the newsletter.
In order to provide you with targeted information, we also collect and process information voluntarily given on preferences, name, address and telephone number .
You can cancel the subscription to the newsletter at any time. Please send your cancellation to the following email address: [email protected] We will immediately delete your data in connection with the newsletter dispatch. This revocation shall not affect the legality of the processing effected on the basis of the consent until the revocation.
8. Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Please be aware that if you disclose personal information on website message boards or chat areas, that information may be collected and used by third parties without our knowledge and may result in unsolicited communications from third parties. Such activities are beyond Valutico’s control.
9. Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Valutico aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where Valutico relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
10. Service Providers
We may employ third party companies and individuals to facilitate our Service («Service Providers»), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Cookies are used that allow an analysis of the use of the website by your users. The information generated thereby is transferred to the server of the provider and stored there.
You can prevent this by setting up your browser so that no cookies are stored.
We have concluded a corresponding contract data processing contract with the provider. The relationship with the web analytics provider is based on Privacy Shield. Data processing is based on the legal provisions of section 96 (3) TKG and article 6 para 1 lit a (consent) and / or f (legitimate interest ) of the GDPR.
We may use third-party Service Providers to monitor and analyse the use of our Service.
Valutico has integrated the component Google Analytics (with anonymization function) on its website.
Google Analytics is a web analytics service. Web analysis is the gathering, collection and analysis of data about the behavior of visitors to websites. Among other things, a web analysis service collects data on which website a data subject has come to a website from (so-called referrers), which subpages of the website were accessed or how often and for which period of time a subpage was viewed. A web analysis is mainly used to optimize a website and for the cost-benefit analysis of Internet advertising.
The operator of the Google Analytics component is Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, USA.
As IP anonymization is activated on our website, your IP address will be shortened by Google within Member States of the European Union or other states in agreement with the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by a Google server in the USA. On behalf of the operator of the website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide further services related to website and internet use to us. The IP address transferred through your browser to Google Analytics will not be combined with other data held by Google.
In addition, this website uses the Analytics feature User ID to track interaction data. This User ID will be additionally anonymized and encrypted and will not be linked with other data.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible.
In addition, you may prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
In addition, a cookie already set by Google Analytics can be deleted at any time via the Internet browser or other software programs.
Further information and Google‘s applicable privacy regulations can be found at https://policies.google.com/privacy?hl=en and https://marketingplatform.google.com/about/. The following link provides a further explanation of Google Analytics https://marketingplatform.google.com/about/
Our website also uses Google Analytics performance reports relating to demographics and interests and reports on Google Display Network impressions. You can disable Google Analytics for display advertising and customize the ads on the Google Display Network by visiting the ad settings at this link: https://adssettings.google.com
Valutico has integrated the component Intercom on its website.
Intercom provides a suite of messaging software-as-a-service solutions offered through a single platform. The Services are designed to enable the Intercom customers to manage communications with people through the entire lifecycle of their relationship with the customer and to provide a dashboard for accessing and managing customer data regarding those people. Customer may import and export Customer Data between the Services and certain Third-Party Platforms through supported integrations. The Services also include Intercom Code deployed on Customer Properties to enable live chat and messaging functionality.
For more details, please go to: https://www.intercom.com/terms-and-policies
Datadog is a monitoring and analytics tool for information technology (IT) and DevOps teams that can be used to determine performance metrics as well as event monitoring for infrastructure and cloud services. The software can monitor services such as servers, databases and tools.
For more details, please go to: https://www.datadoghq.com/legal/terms/
Postmark helps deliver and track transactional emails for web applications. In a nutshell, the service replaces SMTP (or Sendmail) with a far more reliable, scalable and care-free environment.
For more details, please go to: https://postmarkapp.com/terms-of-service
11. Links to Other Sites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
12. Children’s Privacy
Our Service does not address anyone under the age of 18 («Children»).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.