Terms of Service

(Version May 1, 2026)

1. General Provisions

1.1. Definitions: In this Agreement, unless the context otherwise requires, the following words and expressions shall have the following meanings:

1.1.1. “Administrative Change” means modifications by Valutico to the Agreement that do not materially affect the Customer’s rights or Valutico’s material obligations, including updates to contact details, URL references, formatting, or minor clarifications.

1.1.2. “Agreement” or “Contract” means the contractual relationship between the Parties, comprising these GTS, product specific terms, privacy policy and the applicable Order Form (if any).

1.1.3. “Affiliates” means, with respect to any entity, any other entity that directly or indirectly controls, is controlled by, or is under common control with such entity, where “control” means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of an entity, whether through ownership of voting securities, by contract, or otherwise.

1.1.4. “Aggregated Data” means data derived from the Customer’s use of the Services (including input data and Work Results) that is anonymised and aggregated in a manner that does not identify the Customer, its Users, any specific individual, or any specific entity regarding which the Services are performed, including the Customer’s clients or target companies.

1.1.5. “Contract Term” means the term of the Agreement beginning upon (1) the starting date as agreed in the Order Form; or (2) usage of the Services, whichever occurs first, and continuing until terminated in accordance with the GTS or the Order Form.

1.1.6. “Confidential Information” means all data and information disclosed by one Party to the other Party in connection with the provision of Services, including but not limited to business information, technical data, financial information, customer data, and proprietary information, whether disclosed orally, in writing, or in electronic form, subject to the exceptions set forth in Section 12.

1.1.7. “Customers” means business customers of Valutico.

1.1.8. “Estimate” is a service offered by Valutico free of charge, e.g. via https://my.valutico.com.

1.1.9. “Fees” means the fees for Services provided as agreed upon in the Order Form.

1.1.10. “Force Majeure” means an unforeseen event beyond a party’s reasonable control, such as a strike, blockade, war, pandemic, act of terrorism, riot, third-party Internet or utility failure, refusal of government license or natural disaster, where the affected party takes reasonable and customary measures to avoid or mitigate such event’s effects.

1.1.11. “GTS” means these General Terms of Service.

1.1.12. “Material Change” means modifications by Valutico to the Agreement that adversely affect the Customer’s rights or materially alter Valutico’s obligations, including changes to liability, data processing, AI training rights, Fees, or the scope of Services.

1.1.13. “Order Form” means a written offer from Valutico for the type, scope and fees of the provision of SaaS Services limited to the Customer identified in the Order Form.

1.1.14. “Parties” means Valutico and Customers together.

1.1.15. “Platform” means the Valutico platform (currently at https://app.valutico.com, http://www.done-diligence.com or as specified in the relevant Order Form).

1.1.16. “Restricted Business” means any activity Valutico has identified as a restricted business or activity, including the use of Services in or for the benefit of a country, organization, entity, or person embargoed or blocked by any government, including those on sanctions lists identified by the United States Office of Foreign Asset Control (OFAC), the European Commission, or the Republic of Austria.

1.1.17. “Trials and Betas” means optional trial or beta versions of the Services that Valutico may offer to Customers for internal evaluation purposes during a limited period as designated by Valutico.

1.1.18. “Support” means technical support, customer service, maintenance, and assistance services provided by Valutico to Customers in connection with the use of the Services, as may be specified in the applicable Order Form or other written agreement between the Parties.

1.1.19. “Services” means SaaS solutions and related services for business customers with regard to financial analysis.

1.1.20. “SLA” means Service Level Agreement, which sets forth the performance standards, uptime commitments, response times, and other service metrics that Valutico commits to provide for the Services, as may be specified in the applicable Order Form or other written agreement between the Parties.

1.1.21. “User” means a single user who may include (a) the employees, advisors and contractors of Customer and its Affiliates and (b) others if permitted in this Agreement and Order Form.

1.1.22. “User Account” means an account for the Valutico platform.

1.1.23. “User ID” means passwords and User Account information.

1.1.24. “Valutico” means Valutico, Inc.

1.1.25. “Work Results” means work results created by the Services (in particular business valuation reports).

1.1.26. “Works” means works associated with the Services (in particular SaaS).

1.2.

Valutico, Inc.
2035 Sunset Lake Road, Suite B-2
Newark, DE 19702, USA
(“Valutico”)
info@valutico.com

provides SaaS solutions and Services for Customers. For the avoidance of doubt, these Services are only offered to commercial legal entities and professional users, not to private individuals. Services may be provided by Valutico or its Affiliates. References to ‘Valutico’ in these GTS shall, where the context permits, include Affiliates that provide or Support the Services. Valutico, Inc. remains the contracting party and is liable for the performance of the Services regardless of which Affiliate provides them.

1.3. Valutico provides all Services to its Customers on the basis of these GTS. The version of the GTS valid at the time of the conclusion of the contractual relationship shall be applicable. The current version of the GTS is available at https://valutico.com/terms-of-use.

1.4. These GTS shall also apply to all Services between the Parties, even if they are not specifically referenced when a Contract or additional Order Form is entered into, provided that they have an actual connection to the contractual relationship in question.

1.5. General terms and conditions of the Customer that provide for regulations deviating from these GTS or other contractual agreements between Valutico and the Customer shall only apply if Valutico has expressly submitted to them in writing.

Valutico reserves the right to change these GTS and the content of any other contractual agreements referenced in URLs (including the Fair Use Policy, Product-specific Addendums, SLA, and Privacy Policy) from time to time. Any changes will not apply retroactively and will become effective at least 30 days after they are posted unless required on a shorter notice period to meet legal, regulatory or industry requirements, in which case Valutico will provide as much notice as is reasonably practicable.

For modifications due to Administrative Change, the modified GTS will take effect upon the expiry of the 30-day period after publication. Continued use of the Services after that date will constitute the Customer’s acceptance of the Administrative Changes.

For modifications that constitute Material Change, Valutico will clearly identify the affected provisions and must announce these at least 30 days before they come into effect on Valutico’s website at https://valutico.com/terms-of-use and by sending the text of the GTS to the e-mail address last notified by the Customer. If the Customer does not object to the Material Change within 20 days of receipt of the aforementioned announcement in writing by e-mail to customer-success@valutico.com, the Material Change shall be deemed accepted. If the Customer objects in writing within that period, the existing terms of the GTS shall continue to apply unchanged until the end of the then-current Contract Term as specified in the applicable Order Form, at which point either Party may elect not to renew in accordance with Section 11.1. For the avoidance of doubt, a timely objection does not entitle the Customer to terminate the Contract early or withhold payment of Fees due under the existing terms.

Where Valutico modifies the content of any document incorporated by reference via URL, the same notice, classification, and objection procedure set out above applies based on whether the modification constitutes an Administrative Change or a Material Change.

2. Conclusion of a Contract

2.1. The Customer shall receive a written offer from Valutico for the type, scope and Fees of the provision of SaaS Services limited to the Customer identified in the Order Form. Valutico’s offers or any fee estimates are non-binding and subject to change unless they are expressly designated in the Order Form as binding.

2.2. In the case of non-binding offers, Agreement between the Parties shall start upon written confirmation by Valutico of acceptance of the offer or, in the absence of such confirmation, upon commencement of the performance of the Services described in the Order Form (e.g. provision of SaaS or onboarding on the Platform). In the case of binding offers, the Agreement shall be effective upon written acceptance of the Order Form by the Customer within the offer period specified in the Order Form.

2.3. In order to access any SaaS Services as provided by Valutico, the Customer as well as other Users of the Customer (according to section 5 of this GTS) need to create a User Account for the Platform. Valutico will provide to the Customer and or its Users an activation code or will otherwise activate the User Account upon the Conclusion to complete their registration. After registration and email address verification, the Customer and or its Users can log into its User Account to access Services subject to the Order Form and manage its User Account.

2.4. Each Order Form executed as well as each use of any other Service without entering into an Order Form shall constitute a Contract as such and is in each case subject to the GTS, except as otherwise agreed in writing. In the event of any conflict among the GTS and the Order Form, the terms of the Order Form shall prevail.

Estimate and other Services provided by Valutico free of charge

2.5. When accessing Services offered by Valutico free of charge, e.g. via https://my.valutico.com, including Estimate, the following shall apply: These Services are offered to the Customer exclusively on the basis of these GTS in the current version. The Customer prior to accessing the Services accepts these GTS (e.g. by clicking on the corresponding checkbox). After the successful confirmation, an Agreement is established between Valutico and the Customer regarding the provision of Estimate and / or other Services free of charge as may be available.

3. Subject and Scope of Services

3.1. The subject of this GTS are the legal, organizational, commercial and technical conditions for the respective provision of Services. Depending on the type of Service, Services may be provided free of charge or against payment.

3.2. Services in the form of SaaS subscriptions are considered to be provided “as is” and can generally be accessed via the https://valutico.com or www.done-diligence.com websites, unless otherwise agreed upon in the Order Form or results from the nature of the Service. In any case, Valutico does not provide the necessary client hardware or software to use the Services accordingly. Further, Valutico assumes no responsibility for the Services being compatible with any hardware and software used by the Customer.

3.3. Valutico has freedom of design in the provision of Services (in particular regarding provision of SaaS) within the agreed contractual scope, unless otherwise agreed in writing. Valutico is furthermore entitled to modify agreed Services to a reasonable extent.

3.4. Valutico’s Services are intended exclusively for experts in the field of financial analysis who can appropriately evaluate and understand the information contained therein. The results and estimates presented in the course of the provision of Valutico’s Services are of indicative nature only using publicly available information, benchmarks and criterion for different industries which might be unfitting and differentiate from the amount that would be realized on a business transaction. This can be the result of information, factors and data points that have changed or are not available to Valutico or have not been presented by the Customer. Therefore, all the information distributed in any form in the course of the provision of the Services is for informational purposes only.

3.5. Valutico is not an investment advisory company and does not conduct investment advisory or financial advisory of any kind. Valutico is not a bank, broker/dealer, asset management firm or investment advisory institution. Valutico or its employees and directors do not act in the aforementioned functions, and do not offer investment, trading or financial advice and do not give financial recommendations. At any given point in time, Valutico, its employees or directors may hold positions in the securities that may be referred to in Valutico’s Services.

3.6. For the avoidance of doubt and due to the applicable laws in the United States of America as well as in the European Union (MiFID), Valutico (via the provision of its Services) cannot and does not give any financial advice, suggest trading and investment opportunities and hence cannot and does not promise any specific return on any investment.

3.7. Trials and Betas. Valutico may offer optional Trials and Betas. Use of Trials and Betas is permitted only for Customer’s internal evaluation during the period designated by Valutico on the Order Form (or if not designated, 14 days). Either party may terminate Customer’s use of Trials and Betas at any time for any reason. Trials and Betas may be inoperable, incomplete or include features never released. Notwithstanding anything else in this Agreement, Valutico offers no warranty, indemnity, SLA or Support for Trials and Betas and its liability for Trials and Betas will not exceed USD 500.

3.8. Valutico shall be entitled to engage subcontractors with appropriate qualifications, for whose conduct Valutico shall be liable to the Customer as for its own.

4. Service Provision and Cooperation

4.1. In order to provide the Services, Valutico may require certain information, data and documents, which describe the Customer’s intent in relation to the Services and which may vary depending on the nature of the Services. These shall be provided by the Customer in a timely and complete manner upon Valutico’s request. The Customer shall inform Valutico of any circumstances that are relevant to the performance of the Contract. Additional expenses due to incorrect, incomplete or omitted information shall be borne by the Customer; this may be charged to the Customer additionally.

4.2. It is the responsibility of the Customer to check the accuracy and legality of the information (including documents, designs, software and others) provided for the performance of Services and to check such information for any third-party rights and harmful content (including, but not limited to, virus, worm, malware, or other malicious computer code). Valutico shall not be obliged to check in this respect and may assume the Customer owns all required rights to use the information for the intended purposes. If the Customer further transmits personal data of its data subjects to Valutico, Valutico shall assume that the Customer has the corresponding authorization to do so. If a claim is made against Valutico due to the Customer’s infringement of third party and data protection rights, the Customer shall indemnify and hold Valutico harmless in this regard.

4.3. The Customer grants Valutico the right, free of charge, non-exclusive and for a limited period of time, to use all information provided by the Customer for the provision of Services and to the extent necessary for the fulfilment of the contract.

4.4. Notwithstanding any other provision in these GTS, Valutico shall retain all intellectual property rights in and to such Aggregated Data. Valutico may use Aggregated Data to develop, improve, Support, and operate its products and services, and to create and offer new products and services. This right shall be irrevocable and shall survive the termination of the Agreement.

4.5. The Customer further acknowledges and agrees that it must not and will not permit any third party to use the Services to enable any person or any other third party to benefit from any activities Valutico has identified as a Restricted Business.

5. User Accounts

5.1. As regards SaaS Services, the selected SaaS package as well as the amount of Users of each Customer shall be agreed on in the Order Form. The Customer is responsible for all activities that occur under the User Accounts it is responsible for. The Customer is further responsible to ensure that all Users are over the age of 18.

5.2. The Customer shall compel its Users (1) to be responsible for the accuracy, quality, integrity, legality, reliability, and appropriateness of all data they provide; (2) to promptly update the registration information through the Service or as otherwise directed by Valutico in order to keep such information true, accurate, and up to date; (3) to maintain the confidentiality of their User ID and not to disclose their User ID, either directly or indirectly, to any person; (4) to use their best efforts to prevent unauthorized access to, or use of, the Services, and notify Valutico promptly of any such unauthorized use; and (5) to comply with all applicable local, state, and federal laws in using the Services.

5.3. Only a User may access a password-protected portion of the Service through the User ID and it is prohibited to share this with any other person or use it in any manner that is inconsistent with the GTS. The Customer agrees to maintain only one account per User with the Service at any time. The Customer also agrees to oblige Users not to access the Service simultaneously from two or more devices.

5.4. The Customer agrees (1) to promptly notify Valutico at customer-success@valutico.com of any known or suspected unauthorized use(s) of the Service, including but not limited to the User ID, or any known or suspected breach of security, including but not limited to, loss, theft, or unauthorized disclosure of a User ID; and (2) to properly exit any password-protected portion of the Service at the end of each session.

5.5. Valutico shall not be liable to the Customer or any third party (in particular Users) or entity for any loss or damage arising from the Customer’s or its Users’ failure to comply with the requirements as set out in these GTS, the applicable Order Form or any other applicable agreement. If a device on which the Service is accessed is sold or transferred to another party, the Customer shall oblige its Users to delete all cookies, data, software files and other materials obtained by or through use of the Service that are stored on such device.

5.6. Valutico reserves the right to temporarily suspend a User Account if it detects suspicious activity originating from its User Account to protect its Services, other Customers and third parties. This includes the right to suspend a User Account if Valutico suspects the account is used for personal or non-business related usage or if the account does not meet the verification standards for a User. Valutico shall notify the Customer of any suspension promptly and shall provide a reasonable explanation for the suspension, unless prohibited by law or where notification would compromise the security of the Services.

6. Intellectual Property Rights

6.1. Valutico’s Services contain proprietary information owned by Valutico or its suppliers, including, but not limited to, financial data, text, photos, video, graphics, trademarks, logos, visual interfaces, software, computer code and other related content, which are protected by intellectual property laws.

6.2. Unless otherwise stated, Valutico owns all international intellectual property rights on its Services. Except for the limited rights of use expressly granted to the Customer under this GTS, all title to the rights in the Services, including ownership rights to patents, copyrights, trademarks, trade secrets, Valutico’s or third party’s technology, any derivatives of and all goodwill associated with the foregoing is the exclusive property of Valutico and/or the applicable third party. By accepting these GTS, the Customer acknowledges and agrees not to acquire any ownership or other rights in proprietary information and materials of Valutico or any applicable third party by using its Service.

6.3. The Customer acquires the non-exclusive, non-transferable right, limited in time for the duration of the Contract, to use the Services and Works for internal business purposes, namely in particular to access the Services (via the User Account if applicable) and /or retrieve information and background research on business valuation.

6.4. Works include in particular SaaS, its underlying software, as well as other content provided by Valutico (such as, in particular, offers, drafts or other data carriers) and are protected by copyright and may not be used or edited beyond the right of use granted in the GTS without Valutico’s prior written consent. The Customer agrees not to decompile the Works, not to reverse engineer the Works, not to attempt to obtain the source and or object code of the Works, not to edit, alter, modify, reproduce, distribute, (re-)sell, lend, loan, lease, (sub-)license or transfer the Works or to create derivative works from the Works.

6.5. The Customer acquires the non-exclusive, restricted transferable right, unlimited in time, to use the Work Results for internal business and background research purposes only. This does in any case not include the right to (re-) publish and disclose or otherwise market Work Results in any publicly available media, in particular on websites, or any other public or private retrieval system. The Customer shall ensure that only those employees and other authorized persons have access to Work Results within its organization who are actually involved in the matter relevant to the Work Results. The Customer is further allowed to pass on Work Results to its client, provided that the Customer prior obliges its client in writing to comply with the term of use as set out in this paragraph 6.5 and to not pass on Work Results to third parties.

6.6. The acquisition of the rights of use according to this section 6 requires in any case the full payment of the Fee invoiced by Valutico for the related Services.

6.7. Under no circumstances shall any unauthorized reproduction or distribution of Services give rise to any liability on the part of Valutico, in particular, for example, for the correctness of the Services vis-à-vis third parties.

6.8. The Customer’s breach of the provisions of this section 6 shall entitle Valutico to immediately terminate the Contract prematurely for cause and to assert other legal claims, in particular for injunctive relief and damages.

7. Liability

7.1. The provision of Services by Valutico is purely a service activity. Therefore, no success is owed in relation to the goals sought through the use of the Services. Valutico assumes no liability for the availability of and the accuracy, timeliness and completeness of the results obtained through the use of the Services. Likewise, not for any consequential damages. The Customer is therefore solely responsible for critically examining results as obtained through the Services and assessing it on its own responsibility.

7.2. Liability shall be limited to damages caused intently and gross negligently and any liability for damages slight negligently caused shall be excluded to the extent legally permissible. Any liability of Valutico for atypical damage, loss of profits, damage due to errors, indirect and consequential damage and damage to third parties is excluded.

7.3. Subject always to section 7.6, Valutico shall indemnify, defend, and hold Customer harmless from and against any third-party claim alleging that the authorized use of the Service infringes any US copyright or misappropriates any US trade secret. Valutico’s obligation is conditioned on (a) prompt written notice of the claim, (b) sole control of the defense, and (c) Customer’s cooperation. This indemnity shall not apply if the claim arises from Customer Data or modification of the Service.

7.4. Claims for damages by the Customer expire six months after knowledge of the damage and the damaging party, but no later than two years after Valutico’s conduct giving rise to liability.

7.5. The Customer undertakes to transfer to its representatives, who are accessing Services, all obligations arising from the Contract and, as far as possible, to ensure that the Contract is complied with. The Customer shall be liable to Valutico for any corresponding misconduct of its representatives. The Customer shall also fully indemnify and hold Valutico harmless against claims by representatives that are due to a breach of the Customers’ obligations towards Valutico.

7.6. IN NO EVENT WILL VALUTICO OR ANY OF ITS LICENSORS, SERVICE PROVIDERS, OR SUPPLIERS BE LIABLE UNDER OR IN CONNECTION WITH THE CONTRACT OR ITS SUBJECT MATTER UNDER ANY LEGAL OR EQUITABLE THEORY, INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, AND OTHERWISE, FOR ANY: (a) LOSS OF PRODUCTION, USE, BUSINESS, REVENUE, OR PROFIT OR DIMINUTION IN VALUE; (b) IMPAIRMENT, INABILITY TO USE OR LOSS, INTERRUPTION, OR DELAY OF THE SERVICES; (c) LOSS, DAMAGE, CORRUPTION, OR RECOVERY OF DATA, OR BREACH OF DATA OR SYSTEM SECURITY; (d) COST OF REPLACEMENT GOODS OR SERVICES; (e) LOSS OF GOODWILL OR REPUTATION; OR (f) CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, ENHANCED, OR PUNITIVE DAMAGES, REGARDLESS OF WHETHER SUCH PERSONS WERE ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES OR SUCH LOSSES OR DAMAGES WERE OTHERWISE FORESEEABLE, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.

7.7. IN NO EVENT WILL THE AGGREGATE LIABILITY OF VALUTICO ARISING OUT OF OR RELATED TO A CONTRACT, WHETHER ARISING UNDER OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EXCEED TWICE THE TOTAL AMOUNTS PAID TO VALUTICO UNDER A CONTRACT IN THE SIX MONTHS PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR USD5,000 WHICHEVER IS LOWER.

8. Warranty

8.1. Valutico represents, warrants, and covenants to Customer that Valutico will perform the Services using personnel of required skill, experience, and qualifications and in a professional and workmanlike manner in accordance with generally recognized industry standards for similar services and will devote adequate resources to meet its obligations.

8.2. All commercially reasonable measures and efforts are taken by Valutico to ensure that its Services are available and operational. Uptime measurements exclude periods of scheduled downtime or planned outages as well as routine, scheduled and emergency maintenance. In addition, the Services may be temporarily unavailable due to issues such as system failure, maintenance or repair or for reasons beyond Valutico’s control. Furthermore, occasionally technical issues might result in downtime and accordingly Valutico cannot guarantee the availability of the Services at all times. To the extent possible, Valutico shall try to give advance notice of maintenance issues that may result in downtime of the Services, however Valutico shall not be obliged to provide such notice.

8.3. The Customer represents, warrants, and covenants to Valutico that Customer owns or otherwise has and will have the necessary rights and consents in and relating to the date provided by Customer so that, as received by Valutico and used to provide its Services to the Customer, they do not and will not infringe, misappropriate, or otherwise violate any intellectual property rights, or any privacy or other rights of any third party or violate any applicable law.

8.4. Customer shall report any errors occurring during the use of the Services (in particular SaaS) to Valutico without delay. An error exists if the Service does not perform the functions specified in the Order Form, delivers incorrect results, or does not behave in a functional manner in any other way, so that the use of the Service is impossible or significantly restricted. Valutico shall locate, analyse and correct errors reported by the Customer or detected by Valutico in the course of the operation of the Service within a reasonable timeframe.

8.5. If a defect of a Service is exclusively due to incorrect information and incorrect operation by the Customer, the Customer shall have no warranty claims.

8.6. DISCLAIMER OF WARRANTIES. EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN THIS ARTICLE 8, ALL SERVICES AND VALUTICO MATERIALS ARE PROVIDED “AS IS.” VALUTICO SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE. WITHOUT LIMITING THE FOREGOING, VALUTICO MAKES NO WARRANTY OF ANY KIND THAT THE SERVICES OR VALUTICO MATERIALS, OR ANY PRODUCTS OR RESULTS OF THE USE THEREOF, WILL MEET CUSTOMER’S OR ANY OTHER PERSON’S REQUIREMENTS, OPERATE WITHOUT INTERRUPTION, ACHIEVE ANY INTENDED RESULT, BE COMPATIBLE OR WORK WITH ANY SOFTWARE, SYSTEM, OR OTHER SERVICES, OR BE SECURE, ACCURATE, COMPLETE, FREE OF HARMFUL CODE, OR ERROR FREE. ALL THIRD-PARTY MATERIALS ARE PROVIDED “AS IS” AND ANY REPRESENTATION OR WARRANTY OF OR CONCERNING ANY THIRD-PARTY MATERIALS IS STRICTLY BETWEEN CUSTOMER AND THE THIRD-PARTY OWNER OR DISTRIBUTOR OF THE THIRD-PARTY MATERIALS.

9. Terms of Payment

9.1. The Fees for Services provided are agreed upon in the Order Form. Unless expressly stated otherwise, all Fees are excluding statutory value-added tax and any other current or future applicable statutory duties.

9.2. Unless otherwise agreed in the Order Form, billing for SaaS subscription Services shall take place in yearly billing periods. The issuance of the invoice takes place after the conclusion of the respective Contract. Payments are due immediately upon the issuance of the Agreement or in the payment terms identified on the relevant Order Form.

9.3. The billing for other Services as provided, shall take place at the beginning of the month following the month, in which the respective Services were provided.

9.4. Payment shall be made by the Customer by credit card or any other payment method as indicated in the invoices as issued by Valutico. The Customer shall pay all transfer charges as may be applicable. Valutico requires all international transfers to be made with bank transfer or credit card payment (or similar).

9.5. In case of automatic renewal of SaaS Service subscriptions according to section 11.1 of these GTS, the payment for the next term is automatically invoiced or directly debited from the Customer’s credit card.

9.6. Valutico reserves the right to start providing the Services only after receipt of the first payment.

9.7. The Customer is not entitled to set off counterclaims against claims of Valutico unless such counterclaims have been determined by a court or acknowledged by Valutico in writing.

9.8. Invoices are sent to the Customer in PDF format to the latest email address provided by the Customer. In the event that the Customer should be under the impression that Valutico has billed incorrectly, the Customer must contact Valutico’s billing department (billing@valutico.com) no later than 30 days after the expiration date of the billing statement in which the error occurred.

10. Default of Payment by the Customer

10.1. In the event of late payment of Fees, Valutico shall be entitled to withhold its Services or to terminate the Contract with immediate effect following at least one unsuccessful reminder and setting an appropriate grace period. As an alternative to termination, Valutico may also make the further provision of Services dependent on a reasonable security deposit or advance payment. Valutico reserves the right to separately claim the costs for out-of-court cost collection and the related expenses and or to assign its related claims to third parties.

10.2. In the event of a late payment by the Customer, Valutico shall be entitled, without prejudice to any other rights or remedies available to it under this Agreement or applicable law:
(a) Late Payment Interest: to charge interest on any overdue amount at the rate of 1.5% per month (18% per annum), or the highest rate permitted under applicable law, whichever is lower, calculated from the date on which payment fell due until the date of actual payment in full, whether before or after judgment. Interest shall accrue on a daily basis and shall be compounded monthly.
(b) Collection Costs and Attorneys’ Fees: the Customer shall reimburse Valutico for all reasonable costs and expenses incurred by Valutico in collecting any overdue amounts, including reasonable attorneys’ fees, court costs, and other out-of-pocket collection costs, to the extent such amounts are awarded or recoverable under applicable law or agreed in writing.
(c) Savings Clause: Notwithstanding clause 10.2(a), in no event shall the interest rate charged exceed the maximum rate permitted by applicable law for the transaction in question. If any interest or other charge is determined by a court of competent jurisdiction to exceed the maximum rate permitted by law, such interest or charge shall be reduced to the maximum permissible rate, and any excess amount collected shall be applied to principal or, if the principal has been repaid in full, refunded to the Customer.

10.3. In the event that Valutico temporarily revokes the access to Services due to non-payment, this shall not constitute a reason for a refund or any other type of compensation. Upon successful payment of the late invoices, Valutico will, without undue delay, reactivate all deactivated User Accounts.

11. Term and Termination

11.1. Unless otherwise agreed in the Order Form, the Contract shall automatically renew for a subsequent equal Contract Term unless terminated by either Party by written notice to the other Party at least thirty days prior to the renewal of the respective Contract Term by sending an email to cancellation@valutico.com or by requesting a cancellation in the “Account settings” tab of the platform (availability depends on product). If such notice shall be given, the Contract shall terminate on the next succeeding Contract Term end date.

11.2. For Services free of charge and / or for which an Order Form is not concluded, the Contract shall end, if not otherwise agreed in writing, with the completion of the use of the respective Service.

11.3. In addition to any other remedies it may have, either Party may also terminate the Contract, if the other Party materially breaches any of the terms in this GTS and fails to cure such breach within thirty (30) days after receiving written notice specifying the breach in reasonable detail. Notwithstanding the foregoing, either Party may terminate immediately upon written notice if the other Party: (a) becomes subject to insolvency proceedings or makes a general assignment for the benefit of creditors; (b) materially breaches its confidentiality obligations; or (c) breaches applicable sanctions or export control laws. The Customer will pay in full for the Services up to and including the last day on which the Services are provided. Upon request after termination, Valutico will make all Customer data available for electronic retrieval for a period of thirty 30 days, but thereafter Valutico may, but is not obligated to, delete stored Customer data. Valutico shall be entitled to charge an appropriate fee according to the amount of work performed.

11.4. Valutico reserves the right to refuse activation of a User Account for any reason and may suspend or terminate Services in case Customer (i) is in breach of any terms of this GTS; (ii) is more than 15 days overdue on payment after one written demand; (iii) is subject to insolvency proceedings; or (iv) participates in any behavior that Valutico, in its sole discretion, think may be detrimental to Valutico or its reputation.

12. Confidentiality and Data Protection

Both parties undertake to treat all data and information disclosed to it in connection with the provision of Services confidential. Excluded from these obligations are those cases in which there is a legal or official obligation to disclose such confidential information or data. These confidentiality obligations do not apply to Confidential Information that the recipient can document (a) is or becomes public knowledge through no fault of the recipient, (b) it rightfully knew or possessed, without confidentiality restrictions, prior to receipt from the discloser, (c) it rightfully received from a third party without confidentiality restrictions or (d) it independently developed without using or referencing Confidential Information.

13. Reference

13.1. The Customer grants Valutico the right to use the Customer’s name together with a description of the Services provided under the Contract in publications for illustration and advertising purposes in both print and electronic media, if necessary, also adding literal quotations and using the Customer’s logo, and to name the Customer as a reference customer within the scope of Valutico’s commercial activities.

13.2. The consent to be named as a reference customer can be revoked at any time. The revocation must be made in writing. Should it not be possible to cancel any publications that have already been made for technical or practical reasons (e.g. publication in a print medium that has already taken place) after receipt of the declaration of revocation, no claims by the Customer against Valutico can be derived from this.

14. Choice of Law, Place of Performance, Place of Jurisdiction

14.1. All disputes between Valutico and Customer shall be governed exclusively by laws of the State of Delaware, United States. The Parties will adjudicate any such dispute in the Delaware courts and each Party consents to the exclusive jurisdiction and venue of the Delaware courts for these purposes.

14.2. ALL DISPUTES ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL BE RESOLVED INDIVIDUALLY, WITHOUT RESORT TO ANY FORM OF CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING. CUSTOMER WAIVES THE RIGHT TO A TRIAL BY JURY.

14.3. Unless otherwise agreed in writing, the place of performance for Services by Valutico shall be its registered office.

15. Final Provisions

15.1. Each Party shall bear its own taxes, duties or fees arising from the establishment of the Contract.

15.2. Amendments, supplements and ancillary agreements to the Agreement must be made in writing to be effective. This also applies to the agreement to deviate from this formal requirement. The Parties agree in this context that facsimile signatures and signatures on an electronic image, file, or document (e.g. an image, file, or document in .pdf or .jpg format) or signing by use of electronic platforms such as ePact, DocuSign, or similar, shall be acceptable and deemed original signatures.

15.3. Should individual provisions of the Agreement, including these GTS, be or become invalid, this shall not affect the remaining content of the Contract. The invalid provision shall be replaced by a valid provision that is legally valid and comes as close as possible to the economic intent of the Parties.

15.4. Neither Party is liable for a delay or failure to perform this Agreement due to a Force Majeure. If a Force Majeure materially adversely affects the Service for 15 or more consecutive days, either Party may terminate the affected Order Form(s) upon notice to the other and Valutico will refund to Customer any pre-paid, unused Fees for the terminated portion of the Contract Term. However, this clause does not limit Customer’s obligations to pay Fees owed.

15.5. Neither Party may assign this Agreement without the prior consent of the other Party, except that either Party may assign this Agreement, with notice to the other Party, in connection with the assigning Party’s merger, reorganization, acquisition or other transfer of all or substantially all of its assets or voting securities. Any non-permitted assignment is void. This Agreement will bind and inure to the benefit of each Party’s permitted successors and assigns.

15.6. This Agreement is the parties’ entire agreement regarding its subject matter and supersedes any prior or contemporaneous agreements regarding its subject matter. In this Agreement, headings are for convenience only and “including” and similar terms are to be construed without limitation. Excluding Order Forms, terms in business forms, purchase orders or quotes used by either party will not amend or modify this Agreement; any such documents are for administrative purposes only. This Agreement may be executed in counterparts (including electronic copies and PDFs), each of which is deemed an original and which together form one and the same agreement.